1 reviews | Active since Nov 2015
paying for goods not delivered and goods outsatndi
Months ago i ordered a tv stand that I am still paying for but yet to receive.An incorrect item was delivered and upon seeing it,I asked the delivery guys to take it back which they did right on the spot.This was reported to Home Choice but you guys are just gladly charging me for an item I have never received. 2ndly,I also bought a tablet from you which was damaged while in my care,this too was collected for repairs more than 7 weeeks ago and still I have not received the tablet back but I am still paying as well. I pay on a monthly basis for items that are not in my possession and yet you guys keep quite.you just don't care.May I have all monies paid on the TV stand as I do not want it anymore.As for the tablet, why is it taking so long to repair?
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team