NM
Nomonde M
1 reviews | Active since Nov 2015
10 Mar 2016, 15:20
Paying for an item taken last year October
Despite the report I wrote last year November concerning my tablet,I still have not received it back...this was 4 months ago.Empty promises were made to bring it back and to date,no one has ever bothered to get it delivered.I have now decided that I will reverse all your debit orders as I am fedup.The tablet was taken in October for repairs and I really wonder what you guys are doing with it as you say on the system it does show that it has been booked out after it was repaired.
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Homechoice's replyOfficial
14 Mar 2016, 08:48Hello Nomonde.Mtetanda,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply14 Mar 2016, 08:48
Official
Hello Nomonde.Mtetanda,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team