WC
Wayne C

1 reviews | Active since Aug 2014

13 Sept 2021, 10:29

Paying for a phone that I have not received.

I want to express my dissatisfaction with the service at home choice. I lost my phone and put in a claim in May 2021. I was then told weeks later that the courier was sent to deliver my device but no one was home. 3 months later and after several calls to the contact center, I still have not received the phone that I am paying for.

1. No one contacted me to arrange for delivery of the phone. 2. I called the contact center numerous times, but was met with arrogance and attitude.

Please assist with getting my phone or cancel my contract!

You can contact me to get more details

0
Replies (2)
Homechoice
Homechoice's reply13 Sept 2021, 11:22
Official
Hi Wayne.

One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice
WC
Wayne C's update13 Sept 2021, 14:40
Reviewer Update
HI There.

I am still expecting a call from your staff members. I have not received any communication yet.

Regards
Wayne