CW
Catharina W
1 reviews | Active since Jan 2016
25 Jan 2016, 16:56
PAYED IN FULL NO DELIVERY 2 MONTHS NOW!!!
PAYED IN FULL NO DELIVERY NO RESPONSE TO COMPLAIN PEOPLE ON PHONES LAIERS, MAILS THEY SEND IS LIES. THEY GOT MY MONEY IN FULL PAYMENT, REQUESTED MY ORDER TO BE CANCELLED AND BE REFUNDED 2 TIMES STILL NO REPLAY. SO MAYBE A CASE OF THEFT TO BE OPENED AS THATS WHAT THEY DO HOLD MY MONEY AND REFUSE TO REFUND IT R 6149.00
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Homechoice's replyOfficial
26 Jan 2016, 12:15Hello CR Wessels,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Homechoice's reply26 Jan 2016, 12:15
Official
Hello CR Wessels,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution