Pathetic survice

Pathetic service from home choice company, they disappointed me my name is BAMOSE GOLOLO I bought blankets n they delivered them to the wrong address n its far from me and I'm using wheelchair I had to pay someone to take me there I got them when I get home is not the one I wanted,and I send them return SMS they phoned me n tells me they will send sm1 to come n change then even today but they deducting money in my account its been a month now n they will deduct end off