PATHETIC SERVICE WITH FAULTY DEVICE

I AM MELANIE RADLEY, I HAVE BOUGHT A TUMBLE DRYER FROM HOMECHOICE NOVEMBER 2018, THE TUMBLE DRYER WAS WORKING WELL FOR A MONTH THEN STARTED GIVING TROUBLE, IT DIDN'T DRYED THE CLOTHES ANYMORE OR EVEN MAKING WARM. AFTER NUMEROUS COMPLAINTS TO HOMECHOICE WITH ABOUT 50 COMPLAINTS LOGGED WITH REFERENCE NUMBER. HOMECHOICE HAD SENT TECHNICIANS FROM DEFY TO FIX IT BUT IT HAS BEEN THE FIFTH TIME NOW TECHNICIANS WAS HERE AND THEY SAY THEY CAN'T FIX IT, IT IS A BIG PROBLEM. I MUST ASK FOR A REPLACEMENT. BUT EVEN I WONDER WHY DOES THE TUMBLE DRYER HAS AN 2 YEAR WARRANTY ON WEBSITE BUT I CAN'T GET A NEW TUMBLE DRYER. THIS IS UNACCEPTABLE AND WON'T BE THE LAST SEEN OF IT. HOMECHOICE VERY VERY BAD COMPANY DON'T EVER BUY ANY APPLIANCE FROM THEM.