1 reviews | Active since Jul 2011
PATHETIC SERVICE NO FEEDBACK TO DATE
Homchoice usd to be convenient until false information is stated on th internet to purchase a product but when you receive it you cannot make use of the product due to insuffiecient information provided. What do you do with something that is just occupying space? I have made contact with the agent Siraaj provided him with proof of my allegation h promised to get back to me no one did. I follow up on a Saturday the 28-03-2015 to find out its weekend no one can help but my manager will call you back in 15 minutes to date nothing received. To top it all my baank acc will be debited end of the month for something that i cannot use. Should they debit my account they can only reimburse me once they see fit. Its been 2 weeks no news so i guess at homechoice is not about convenience but sales once its through you stuck with the problem an all.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team