LC
Laryssa C

1 reviews | Active since Aug 2023

09 Sept 2023, 11:49

Pathetic service homechoice

Homechoice is quick to take a person's money they are quick to call back for new sales but unfortunately when it comes to the aftersales service they are pathetic.Id advise everyone not to purchase from these people. I purchased a Gizzu UPS after having paid for 5 months it's stopped working no feedback as to what is going on after they collected it from me only to find out that after 3 weeks they credited my homechoice account without my knowledge so now I loose all my money I have paid as if to say I rented or leased this unit out and should I now require a UPS I would need to start paying from scratch all over again totally unfair and unacceptable I will never be purchasing from homechoice because the fees that are advertised on the brochures is not what u actually pay they are *******. I don't not require my homechoice account to be credit because I will no longer be purchasing from that account.i want all my installments back because that was actual money paid for a item I do not have. I would have been ok if they repaired the item or replaced it but because homechoice is so useless they want to credit the homechoice account which does not benefit me a client it only benefits HOMECHOICE. Do not buy from these people they are ******. And hello Peter is not the only platform I will be using I have many followers on social media I'm sorry homechoice you have caused this frustration. oh and your call center agents are absolutely useless by the way

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Replies (1)
Homechoice
Homechoice's reply11 Sept 2023, 08:34
Official
Hi Laryssa.

Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice