PATHETIC SERVICE HOMECHOICE

Good day

I bought a restonic bed from them a few years ago the product was so bad I sent it back 2 times and received the new one on 29/10/2022. I have disappointed in the service as well as in the product. I phoned Homechoice on 2/8/2022 explained to the lady that the springs are noisy when you turn at night it squeaks and prevent a peaceful night rest. My question is, is Restonic making a cheap product for Homechoice as this would be the 4th bed that I had to return, all within 2 years from the date received. I was advised that it will take 21 days not sure for what, I request to speak to a manager. Manager cannot be contacted and I asked the consultant if she is working from home as there were a lot of children noise in the back ground and is the reason there is no manager available. She denied this and advise that her team leader will phone me, Team leader Mauride. I am still waiting for this call and still have no night rest. No service and no Managers what is wrong with this buisiness.