1 reviews | Active since Dec 2016
Pathetic service from HOMECHOICE
Home choice has the worst billing system , they are actually *****ing fron customers ...they can call u 100 times a day to sell their products and they wont tell u about delivery charges and facility fees(they can even seperate your order and charge u 2 times delivery fees) The amout they give u after the sale ,be prepared to pay another R1000 in addition
Anyway fast forward my last statement amout was R576.23 on the 23rd july on the 25th i receive an sms with a new balance (two days later? I owe R673 i WhatsApped and asked them why so many different amounts they said its interest Now because i wanted nothing further to do with this company i paid without complaining R680
Now on the 11th August i get an sms iowe R96.85 Can someone please help me with doing maths i think they should be owing me R3
So basically HOMECHOICE s intentions is to trap customers that they never get out of debt,this is wrong and if anyone reading this rather buy from local shops HOMECHOICE has no centricity for their customers im not even going to talk about the rude consultants that has been calling me to demand payment
- Your statement indicates a due date of the last day of the month eg 31st july..so when i paid the R680 on the 25th you added interest the day the payment reflected which was the 26th so basically with this system your customer will forever be glued to u because u charge interest before the due date pass meaning very month the will be interest which generates services which means our poor grandmothers and aunt will be enslaved to paying as they dont understand and they trust you that u have integrity
So please credit my accout even if i humor you and pay the R94 on the 25th August it will generate interest the next day with service fee of R15 and then again i will receive a bill in September that i owe R40 and it will go on like that
- Your statement indicates a due date of the last day of the month eg 31st july..so when i paid the R680 on the 25th you added interest the day the payment reflected which was the 26th so basically with this system your customer will forever be glued to u because u charge interest before the due date pass meaning very month the will be interest which generates services which means our poor grandmothers and aunt will be enslaved to paying as they dont understand and they trust you that u have integrity
So please credit my accout even if i humor you and pay the R94 on the 25th August it will generate interest the next day with service fee of R15 and then again i will receive a bill in September that i owe R40 and it will go on like that
We will be in contact with you shortly to assist in resolving the issue.
Homechoice
We will be in contact with you shortly to assist in resolving the issue.
Homechoice