PATHETIC SERVICE FROM HOMECHOICE

I purchased a Gomma Gomma lounge suit from Homechoice late November 2022. We discovered defects a few days later. I sent a complaint first week of December 2022. It took Homechoice 6 months to fetch the suit for inspection. It was collected first week of June 2023. I'm still waiting to hear from Homechoice about the inspection. I have requested the contact numbers for a team manager, Gomma Gomma, or anyone either than a call center agent but my pleas have fallen on deaf ears. Homechoice is just pathetic when it comes to after sales service. Seems nobody really listens to your complaints. I'm so tired of the run around I'm getting from Homechoice. I would advise against buying big items from Homechoice.