pathetic service from homechoice

I ordered bedding in Dec 2014, inconsistent information was given regarding delivery and availability of stock. When I called in the manager promised to call me back nd to date have not received a call. The colours of the bedding were a different shade to what was advertised. A guy called me nd when I demanded a refund...He dropped the call. I called in for a refund on Thursday last week nd was assured money will reflect in 3 working days. To date no funds have been deposited. I am horrified by this service and have passed on this experience to all I come into contact with. I have never been treated so badly as a client before. The staff are rude and abrupt. *********** to carry out their duties. I'm disgusted by this supplier and will take this to social media if the money is not in my account by Friday. I have been way to tolerant and patient.