Pathetic service continues from Homechoice
I have posted numerous complaints regarding Homechoice on the same issue and it still has not been resolved. I am blacklisted and it is now affecting many areas for me. The only way you can get Homechoice to correspond with you is posting them on Hello Peter. August I was contacted by someone who promised me issues would be resolved in a week. We are over a month down the road and still nothing. I have emailed her 8 times and have had 3 responses and one telephone call but I am no closer to getting this issue resolved than where I was in July. Come on Homechoice how pathetic can you be. I am at my wits end. What is it going to take you to resolve this issue and clear my name.
Good Day Caroline,
Thank you for raising your concerns with us.
We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective, we require your identity number and your account number
Kind Regards
Sandisiwe
Customer Support
Good Day Caroline,
Thank you for raising your concerns with us.
We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective, we require your identity number and your account number
Kind Regards
Sandisiwe
Customer Support
