PATHETIC SERVICE BY HOME CHOICE

Ordered baby cot from Home Choice. Cot eventually arrived at home with parts missing and was not able to assemble cot.

Tremendous calls have been made. Spoke to various people. Many empty promises were made but we are still sitting with an incomplete cot, waiting for Home Choice to collect. Spoke to Supervisors, one is Lynette and they keep on promising to collect cot and to send replacement. Our daughter is giving birth any time from tomorrow but we don't have the cot yet.

This is the worse client service experienced in my entire life. They promised a replacement for a new cot but no luck yet.

Every call takes about 35 - 40 minutes every time I call because they need to get answers for various people but I as the customer must pay my phone bills.

Keep on asking them when we will get the replacement. They couldn't even give an estimation. I see this as BAD BAD BAD SERVICE.

This is RIDICULOUS!!!!!