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sharde O
1 reviews | Active since Oct 2014
28 Jan 2015, 13:38
pathetic service and attitude from home choice
How can a well known BIG company as home choice not know what they doing... being billed incorrect and still they cant tell me what I wanna know. They promote that your first payment would have been in February this year.... and they bill from November and now im automatically IN ARREARS.... HOW THE HECK DOES THAT WORK.... I STILL HAVE NO ANSWER FROM ANYONE AFTER 2 EMAILS THAT I SENT. NOW THEY THREATEN YOU WITH ITC ETC.. SOMEONE FROM HOME CHOICE CALLLL MEEEEE
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Homechoice's replyOfficial
28 Jan 2015, 14:12Hello shardeasto,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 Jan 2015, 14:12
Official
Hello shardeasto,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team