NG
Noloyiso G

1 reviews | Active since Nov 2022

13 Nov 2022, 17:46

Pathetic Service

In July I went to the Homechoice Promenade branch and I was attended by the Branch Manager. I was looking to buy a fridge and I picked a Hisense brand and I realised there was a dent on the fridge. Then they said they will return it so that I can get the perfect one. They committed to deliver the fridge at the Promenade branch and I would take from there. Until today I never received a call from the branch and I still don't have the fridge. Instead I'm being harassed through calls being demanded to pay the fridge I don't have. This is ***** at a higher level, being told to pay a product you don't have. Furthermore, this is denting my image and this could have a negative impact on credit score. The company failed to the service as they promised instead I found myself having to endure the rude call center agents of Homechoice who speak however they like with me. This is one company I would never recommend to anyone, who make money through ripping people off.

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Replies (2)
Homechoice
Homechoice's reply14 Nov 2022, 07:40
Official
Hi Noloyiso.


Thank you for bringing this matter to our attention.

One of our staff members will be in contact with you shortly.

Regards.
Homechoice

Homechoice
Homechoice's reply14 Nov 2022, 07:40
Official
Hi Noloyiso.


Thank you for bringing this matter to our attention.

One of our staff members will be in contact with you shortly.

Regards.
Homechoice