Pathetic service

Most pathetic service ever!! I've contacted the call center to settle and close my account and they gave me the amount due. Which I paid immediately. Then they sending me statements and saying i owe them when here i was waiting on my paid up letter. The agent was so unhelpful saying its my fault that i didn't pay an extra 5 com-on. And guess what Homechoice will probably send me Lawyers letter 5 year down the line for the R5. Also Rochelle, you need to check your Team leaders. I'm still waiting on a call from Maurice and Linette for two weeks.