Pathetic Service

This is now getting to be really pathetic and ridiculous we have been waiting more than a month for a parcel. Homechoice has THE WORST service ever. They are full of lies and excuses and can never give a honest answer. They take days if not weeks to respond to messages. And then you claim to “typically replies in a day”. Just a load of bull and part of the lies. And don’t even get me started on the absolute disgrace regarding the pathetic service if you dare call the customer service number, you spend hours on hours trying to get to a consultant, halfway into the conversation they drop the call or they answer and just decide to not even speak one word. You guys should be ashamed of your selfs. Not a single consultant you speak to will give you a proper answer of feedback. Just the same line as the next one.