1 reviews | Active since Oct 2017
Pathetic service
I am very much disappointed in Home Choice.
1. I ordered a sleigh bed on 11/07/2018 and it only arrived late September, when the delivery guys tried to assemble it they found that it was broken. They then took it back. I have phoned Home Choice umpteen times trying to follow up on the delivery of a new bed or cancellation of the order but I have not gotten any help.
2. on my call to them, I was told I needed to pay for the bed even though I had not received it , it was to be delivered shortly. its been 4 full months - no bed delivered to me. I made a 16 months debit order arrangement, to date no debit order goes through my account yet the interest is accumulating on the statement.
Can someone explain what pathetic service are guys giving us?
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team