PS
Philile S

1 reviews | Active since Apr 2018

01 May 2021, 16:18

PATHETIC SERVICE

You have no business ethics at all, my mother requested a call back and when she was contacted she requested to speak to someone who can speak to her own language, the lady that she spoke to totally refused to transfer the call and told my mother nobody speaks that language.

What kind of a business are you running if customers are deprived service because of the language that they speak.

Train your staff properly they rude and have no concerns with your business, they should be grateful that during these trying times they still have customers.

My mother still want to place an order

0
Replies (1)
Homechoice
Homechoice's reply03 May 2021, 07:51
Official
Hi Philile.

We’re very sorry to hear about the poor service you experienced.

 Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.
Homechoice