1 reviews | Active since Jul 2017

26 Jul 2017, 13:34

Pathetic Service!!!!!!!!!

<p>2nd Review for Homechoice!</p> <p>I NEED TO SETTLE MY ACCOUNT!</p> <p>What is the point of sending your response on my complaint if you do not contact me to resolve my problem! I posted my complain on 'Published by leo321 on Jul 24, 2017 ' and guess what???? No one has contacted me!</p> <p>Once again - if you do not want my money, remove me from your system and close my account!</p> <p>I am not going to beg you to pay you!!!! I need my balance emailed to me so that I can settle my account and close it!!!</p> <p> </p> <p> </p>

0
Replies (3)
Homechoice
Homechoice's reply26 Jul 2017, 13:49
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.


We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.


Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.


One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Homechoice
Homechoice's reply26 Jul 2017, 14:06
Official

Good Day Sir/Madam

Thank you for raising your enquiry with us on the Hello Peter forum.

Please accept our sincere apologies for your unfortunate experience.

Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.

For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.

Kind Regards,

Customer Support Team

's update28 Jul 2017, 09:50
Reviewer Update

And once again no feedback!

No one has contacted me!

Do you think the service at Homechoice can get more PATHETIC?