PATHETIC SERVICE!!!!
<p>I PHONED ***& ***TO CHANGE MY CELLPHONE NUMBER BECAUSE I AM NO LONGER USING THE ONE I REGISTERED WITH AND EVERYTIME I WANT TO PLACE AN ORDER THEY SEND AN OTP PIN TO THE OLD NUMBER. SOME UNHELPFUL LADY TOLD ME THAT SHE CANT HELP M E IF I DON'T REMEMBER MY OLD ADDRESS. I WANT TO FLIPPIN PLACE AN ORDER ....SO DOES THAT MEAN IF I DON'T REMEMBER MY ADDRESS I CAN'T BUY ANYTHING FROM HOMECHOICE????????????????????????????</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team