1 reviews | Active since Oct 2016
Pathetic service
<p>I have been a customer and a very good payer for 1 year. All of the sudden homechoice declined my orders. I then enquired after i noticed online that my account is blocked. The consultant advised me to send a 3 months bank statements, Copy of Id and Proof of address. I send this the first time i opened an account why do i need to send this every year. I have been a good payer, settled my account a few times even before the term was over of purchases i made. I wanted to purchase another starla unit again. But nevermind i'm sure i will find a simi**** unit at Mr Price Home. I sent my documents a few times in the past few couple of days, Well i'm done now. Close my ****** account! I will advise my mom and other family members and friends who supports homechoice about this service!</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team