Pathetic Service

<p>I am new to homechoice and last week i ordered an Urn and 3plate defy electric stove. both items were despatched on the same day and each charged a seperate delivery fee.I receivedthe urn first but today they delivered the stove , my landlord signed for it and i was shocked when i came back from work to see an old broken defy electric stove that was despatched last year to a lady in soahanguve. this ladies personal information(account numbers, id number and contact number )were in the parcel. how does homechoice ignore the provisions of the POPI Act in this way and how do they treat people that will pay their money with such horrible service. i belive that this was also dine on purpose because the stove did not have a despatch number. I want nothing to do with home choice anymore and want them to collect all their products and close the account. I will take this complain to every consumer tribunal until homechoice collects these items. I will also notify the regulators should my details end up being sent to another customer that they trying to rob of their hard earned money.</p>