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Pearl M
1 reviews | Active since Mar 2009
19 Dec 2016, 08:20
PATHETIC SERVICE
<p>Hi have place an order since October 2016 i got the confirmation that my parcel PFS ********** 6 will be deliverd ever since nothing is being done, i try calling almost every week nothing is being done according to the courier the parcel is lost.</p>
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Replies (2)
Homechoice's replyOfficial
19 Dec 2016, 12:54Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply19 Dec 2016, 12:54
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
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Pearl M's updateReviewer Update
19 Dec 2016, 12:59thats what they be doing ever since but nothing
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Pearl M's update19 Dec 2016, 12:59
Reviewer Update
thats what they be doing ever since but nothing