IT
Ian T
1 reviews | Active since May 2016
25 May 2016, 07:52
Pathetic Service
<p>I bought a 3 set of bdding online on the 18 May 2016 andthe monies was deducted directly from my account, on the 23 May 2016 i received a sms stating i should pay for the goods after several hone call and few rude consultants later i still dont know what is actually happening with the money or the goods i emailed the proof of the payment and now just silence.</p>
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
31 May 2016, 06:47Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply31 May 2016, 06:47
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team