LS
Lizzy S
1 reviews | Active since Mar 2024
17 Mar 2024, 13:42
Pathetic service
I've been calling home choice the whole of Jan and Feb about my account which was handed over to legal you can never really get help you are transfered from one department to the other it's really frastrating
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Replies (2)0
Replies (2)
Homechoice's replyOfficial
18 Mar 2024, 07:57Hi Lizzy,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice
Homechoice's reply18 Mar 2024, 07:57
Official
Hi Lizzy,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice
Homechoice's replyOfficial
22 Mar 2024, 09:00Hi Lizzy,
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,
Candice Rittels on behalf of the Customer Support Team
Homechoice's reply22 Mar 2024, 09:00
Official
Hi Lizzy,
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
We are pleased to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.
Throughout our investigation, we had the opportunity to engage with you to better understand your concerns. We appreciate your cooperation and the opportunity to address your issues directly. Your feedback has been invaluable in helping us improve our services and prevent similar issues from occurring in the future.
After carefully reviewing your complaint, we have taken the necessary actions to rectify the situation.
We value your business and appreciate your patience as we worked to resolve this matter. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We are committed to providing you with the best possible service and ensuring that your future experiences with us exceed your expectations.
Sincerely,
Candice Rittels on behalf of the Customer Support Team