mN
mantombana N

1 reviews | Active since Apr 2015

27 Sept 2021, 10:13

PATHETIC SERCVICE.

this is the 2nd complaint i am making about homechoice. your overrall service is appalling. the initial complaint was for the delivery of the tv, well they finally delivered the tv after the complaint. NOW THEY ARE NOT DEBITING MY ACCOUNT. I HAVE BEEN ARRANGING PAYMENT WITH YOUR CONSULTANTS SINCE APRIL. I CANNOT KEEP ON GOING TO PICK N PAY TO PAY MY ACCOUNT WHEN I HAVE GIVEN YOU MY BANKING ACCOUNT TO DEBIT FROM. I REFUSE TO GO AGAIN THIS MONTH.I CALLED LAST WEEK AND A CONSULATNT PROMISED THEY WILL DEBIT BY THURSDAY 23/09 BUT TILL TODAY NOTHING. I CALLED JUST NOW AND A CONSULTANT TELLS ME THERE IS NO RECORD OF THIS ARRANGEMENT SO I HANG UP.I CANNOT BE CALLING YOU WITH MY OWN AIRTIME EVERY MONTH AND YOU STILL GET IT WRONG. SOMEONE FIX THIS!!!! DEBIT YOUR MONEY FROM MY ACCOUNT TODAY OR THERE WONT BE MONEY ON THE ACCOUNT IF YOU DO NOT.

0
Replies (2)
Homechoice
Homechoice's reply27 Sept 2021, 10:25
Official
Hi Ntombela.

One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice
mN
mantombana N's update15 Mar 2022, 15:56
Reviewer Update
Home choice can someone please send me a debit order mandate . I am waiting at the bank no one can help at the call center. I want to authorize a debit order. Please call me on my *** number..