PATHETIC PATHETIC PATHETIC SERVICE

<p>I placed an order in January 2016. Everything that could go wrong did.</p> <p>They placed the wrong order. The payment was incorrect. They **** about having it in stock and then replaced it with something different without notifying me. They have sent me the wrong order after I specifically told them not to. I did not collect the parcel and same was sent back to them.</p> <p> </p> <p>I have requested a refund since February and have not received it and we are already in May, 3 months later.</p> <p> </p> <p>I have been **** to so many times. They are not returning my calls or following up on my queries. In this period I have spoken to +-30 consultants and everyone of them said something different. On one day I spoke to 4 consultants and the manager Leanne and none of them said the same thing. Each one of them is blaming someone ells. </p> <p> </p> <p>I have waisted allot of money on telephone calls to no avail!!</p> <p> </p> <p>I phoned them again today and spoke to Lynette. She said my refund has not been done because the previous department has not followed up and it is not her fault. Always someone ells or the system. When I asked to speak to the manager I was told that Leanne is bussy and cannot take my call. I am still waiting for her to phone me back and most probably she will not return my call like all the other 50 calls I have made.</p> <p> </p> <p>I want my refund and I want it today!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>HOMECHOICE IS PATHETIC AND LIERS!!!!!!!!!!!!!!!!!!</p>