AJ
Amrica J
1 reviews | Active since Jul 2012
04 Dec 2015, 08:56
Pathetic delivery
I have been a loyal client of homechoice for the past 5 years and not once has my account ever gone gone overdue with out payment!!! <br> I received a sms telling me my boxes will be here 03/12, nothing comes the entire day! i call today RTT 04/12 adb the agent tels me she cannot assist me!! she says my itmes will be sent out Monday, I have been patient 2 weeks and going on still!! this is unacceptable and i have cancelled all my orders so date!! <br> <br> HOMECHOICE CAN KEEP THEIR STUFF AND THEIR COURIER COMPANY AS WELL !!!!
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
07 Dec 2015, 15:29Hello amricaj,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply07 Dec 2015, 15:29
Official
Hello amricaj,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team