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shallott H
1 reviews | Active since May 2015
17 Apr 2025, 20:35
Pathetic customers service and failure to deliver
I've never been so disappointed, forgive me I have been disappointed by homechoice bui decided no to go on record. I truly hate the fact that I have to until Jesus comes back for my products. The is not the first product to take aged... You'd swear they my build it themselves. The sooner I finished paying this ridiculous company for the better. I bough some items and 3 - 4 weeks pass. I'm sorry but I'll never support something that makes me like an idiot because my package is still "packed" I've had enough
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Homechoice's replyOfficial
19 Apr 2025, 08:28Hi Shallott,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,
The Customer Support Team
Homechoice's reply19 Apr 2025, 08:28
Official
Hi Shallott,
Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.
Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.
We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.
Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.
Sincerely,
The Customer Support Team