1 reviews | Active since Nov 2017
Pathetic customer service
Very poor customer service. The consultant I first spoke to told me and my payment date is on the 1st of each month then I corrected her by telling no it is on the 25th of each month. She then continued asking if she should change it I asked how come cause it is and was always scheduled for the 25th. She said she was going to transfer me to customer care of which I asked her why and she then just cut the call. I called again - explained why i am calling the same thing happened. I called 3 times and when I go through to customer service - they cut my call. They suppose to debit on the 25th and they want to debit on their own dam dates no that is not on - ever since I have an account with Home choice they been collecting their monies on the 25th of each month , now what changed? As for them putting down the phone in my ear - I CANNOT BELIEVE!!! I AM SO ANNOYED AND DISGUSTED AS TO THE CONSULTANTS YOU HAVE WORKING FOR HOMECHOICE!!!!!!!!!!!! I DO NOT KNOW HOW IWLL I PAY CAUSE OF YOUR UNPROSESSIONAL CONSULTANTS - OR MAYBE THEY SHOULD PAY - WHO SAID DEBIT ON THE 1ST????????????????????????????????
Thank you for bringing this matter to our attention.
One of our agents will contact you shortly.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
One of our agents will contact you shortly.
Regards.
Homechoice
