OO
Onalenna O
1 reviews | Active since Jun 2024
03 Jun 2024, 16:04
Pathetic customer service
Sies, pathetic customer service from this stinky company. I regret ever buying from you guys. Customer service agents who are rude and mute calls when you are speaking to them. All I ever want was to close an account that was paid up.
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
03 Jun 2024, 16:06Hi Onalenna,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice's reply03 Jun 2024, 16:06
Official
Hi Onalenna,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
OO
Onalenna O's updateReviewer Update
04 Jun 2024, 09:17Can you please attend to my issue. I need my account closed. I am tired of being sent from pillar to post. I have sent you guys the Paid up letter. Please close my account I dont want anything to do with homechoice anymore
OO
Onalenna O's update04 Jun 2024, 09:17
Reviewer Update
Can you please attend to my issue. I need my account closed. I am tired of being sent from pillar to post. I have sent you guys the Paid up letter. Please close my account I dont want anything to do with homechoice anymore
Homechoice's replyOfficial
04 Jun 2024, 09:19Hi Onalenna,
We have sent you an email, please check your inbox.
Regards,
Nosiphiwo
We have sent you an email, please check your inbox.
Regards,
Nosiphiwo
Homechoice's reply04 Jun 2024, 09:19
Official
Hi Onalenna,
We have sent you an email, please check your inbox.
Regards,
Nosiphiwo
We have sent you an email, please check your inbox.
Regards,
Nosiphiwo
OO
Onalenna O's updateReviewer Update
04 Jun 2024, 09:51I am refusing to wait 48-72 hours as I have requested assistance on this matter since the 27th of May. Today is the 4th of June, I had to come write on here so then you guys started to try to assist. I have sent numerous emails to you guys,to your legal department and even tried to call in with no luck. I was being taken from pillar to post just like you are doing now. Please close my account today. This is not only being reported today but from the 27th of May
OO
Onalenna O's update04 Jun 2024, 09:51
Reviewer Update
I am refusing to wait 48-72 hours as I have requested assistance on this matter since the 27th of May. Today is the 4th of June, I had to come write on here so then you guys started to try to assist. I have sent numerous emails to you guys,to your legal department and even tried to call in with no luck. I was being taken from pillar to post just like you are doing now. Please close my account today. This is not only being reported today but from the 27th of May