kS
kenny S

1 reviews | Active since Jan 2018

13 Jan 2020, 12:51

Pathetic business

I ordered 14pc queen duvet set which was R1598. 99 for 16 month on the 15/10/2018 delivery was free but it was included I charged R165. 50 & facility account fee of R183. 88 & total was R1948. 37 and monthly installment was R139. 41 from my tax invoice I was surprised when the debt of R175. 50 debited from my bank I contacted homechice the told it included deliver and facility fee wow this guys never explained any charges I asked to pay by easy pay I told the will be charges of R7.50 which my installment will be increased to R183 becouse this pay point charged them such amount that is none of my business ok I continue with debt order On December last year I received sms my balance is R438 I decided to settle that amount I payed R440 at the bank on the 19th as I have told it will be no charges January 2020 debt order of R173.60 was made an sms from home choice thank u for your R183. 60 payment ur balance is R-160.76 how can u believe!!! how this happen cox I payed in full my account is closed by this time is this a dream I send them email the following day sms send to say my balance is R5.61 I need to pay before 14 January if not the will be charges of R135.40 which I did payees at post office cox the told me the will be charges of R7.50 so I payed R17.00 again sms from homechice ur balance is R8 due by 14 or u will charged R135.40 this gus are crazy from account department the don't now the work especially for as black people the rob u the even ****** the blandness people!!

homechice my contract with them end March but now becouse I settle the account still the need more this is not first time the did to me I almost payed R2500 from R1500 I will never ever do business with them the are worse service and most pathetic business I have ever seen and frustrating I advise anyone not to oder anything from them u will be surprised and disappointed stop sending me any thing from u guys letters email's and calls please no more I done done!!!

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Replies (1)
Homechoice
Homechoice's reply13 Jan 2020, 13:03
Official
Hi.

We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice