PATHETIC
Placed 4 orders with them on 30 October 2018 and received the tracking numbers. However only 1 package was delivered and I still await the others. Numerous phone calls later and the only answer I get is that it is still on its way and they are still in their time frame. But the interesting part is that I received a statement from them for items I do not have????
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Homechoice's replyOfficial
20 Nov 2018, 10:50Good Day Marcelle Noble
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Best regards,
Homechoice's reply20 Nov 2018, 10:50
Official
Good Day Marcelle Noble
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Best regards,
's updateReviewer Update
21 Nov 2018, 22:24Your lies are unbelievable... There is no resolution to this!!! Two of your agents called and it was evidently clear that they didn't know what they were calling for... One called from the accounts department and The second one said she would email the courier company to find out where the parcels were... When the truth is the parcels were never dispatched because the courier does not have the tracking numbers that were sms'd to me... I called them!!!
's update21 Nov 2018, 22:24
Reviewer Update
Your lies are unbelievable... There is no resolution to this!!! Two of your agents called and it was evidently clear that they didn't know what they were calling for... One called from the accounts department and The second one said she would email the courier company to find out where the parcels were... When the truth is the parcels were never dispatched because the courier does not have the tracking numbers that were sms'd to me... I called them!!!