Parts missing on delivery - no ffedback from Homechoice

Item: Homechoice
Rating: 1
Author: Adele L

<p>I paid for 2 bedcrowns in June upon delivery there where missing pieces, i emmidiately called your centre and spoke with someone - to date i have had no feedback, NO NEW PART , no nothing!!!!!!</p> <p>I want the missing pieces delivered ASAP</p>

Helpful (0)

Replies (2)

Homechoice's replyOfficial

04 Oct 2016, 12:35

Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Homechoice's reply04 Oct 2016, 12:35

Official

Adele L's updateReviewer Update

10 Oct 2016, 12:30

STILL NO FEEDBACK - i am filling out a complaint for "treating customers unfairly" with the FSB as you took my full payment and sent me half a product IT CANNOT EVEN BE USED as the missing part is vital. My money taken and no product delivered. SHAME ON YOU

Adele L's update10 Oct 2016, 12:30

Reviewer Update