LM
Laura M

1 reviews | Active since Feb 2016

13 Jul 2017, 15:42

PArcel not collected from SAPO

<p>I am stuck with a dispute that I Cant solve, I lodged a dispute with ICASA regarding SAPO not delivering the parcel to HomeChoice, now i am told HomeChoice does not want to collect it because of their backlog. I hope to never hear or see HomeChoice in my life. I told my mother to never order from them,. You return service is bullSh**t just as your company. Why cant you find a better way for customers to return unwanted goods, You want to **** us in the process.</p>

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Replies (2)
Homechoice
Homechoice's reply14 Jul 2017, 08:53
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

LM
Laura M's update14 Jul 2017, 08:59
Reviewer Update

I DONT CARE ABOUT YOUR STUPID RESPONSE YOU STUPID COMPANY I WANT A SOLUTION!!!!!!!! ARE YOU STUPID?