1 reviews | Active since Jul 2017

29 Jul 2017, 11:39

Parcel delivered to a wrong adress received by a wrong person

<p>I ordered blankets at homechoice..I gave them correct details including my residential delivery adress.they delivered to a wrong adress and to a wrong person.i have been calling them for them to rectify their mistake.my matter have not yet been resolved.as I cannot pay for something I did not received.please help </p>

0
Replies (4)
Homechoice
Homechoice's reply29 Jul 2017, 12:16
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.


We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.


Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.


One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Homechoice
Homechoice's reply29 Jul 2017, 12:16
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.


We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.


Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.


One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Homechoice
Homechoice's reply29 Jul 2017, 12:18
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.


We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.


Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.


One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Homechoice
Homechoice's reply29 Jul 2017, 12:18
Official

Dear Sir/Madam


Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.


We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.


Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.


One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team