MH
Margaret H

1 reviews | Active since Nov 2020

06 Nov 2020, 11:28

PANASONIC TV BOUGHT FROM HOMECHOICE

I bought a Panasonic TV from Homechoice March 2019. It was working at first, but within less than a year the screen was faulty. Unfortunately lockdown happened. I phoned them numerous times, nobody phoned me back although they said they will. 17 October I took the TV back to their depot myself. They said I must go to Panasonic myself with the problem although I bought it through Homechoice. 3 weeks later and no answers yet. Bad service!!! Would like to give them a absolute minus rating. They want your money, but gives NO after service at all. *********** staff.

0
Replies (1)
Homechoice
Homechoice's reply06 Nov 2020, 11:33
Official
Hi Margaret.

We’re very sorry to hear about the poor service you experienced.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice