1 reviews | Active since Jul 2018
Paid up letter not received after a year of payment
I don't know what to do anymore. I have already logged disputes about this but its not getting resolved. Homechoice handed me over to Nimble Group and Nimble Group uses SSDA to collect for them. I then got a settlement amount which I paid to SSDA and they only send me an email to say amount received and a statement showing that I don't owe anything anymore. Homechoice still reflects as arrears after more than a year of payment and SSDA Say Nible should removed my flag, Homechoice say the account is not with them anymore. Experian requires Homechoice paid up letter and dont want to accept the statement showing that I don't owe anything, and Nimble also dont send a paid up letter. How do I get this off my credit record if NO-One is willing to send me what Experian needs?
Thank you for taking the time to reach out to us with your concerns.
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Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice