CM
Carine M
1 reviews | Active since May 2013
17 Mar 2017, 07:42
Paid Up account.My Account is settled.Please close my account .
<p>Good day</p> <p> </p> <p>I made an payment of R 30 today .</p> <p> </p> <p>I received the settlement amount last week of R 28.16</p> <p> </p> <p>My reference number was ********** 61</p> <p> </p> <p>My ID : ********** 120081</p> <p> </p> <p>My account number ********** 64</p> <p> </p> <p>Please confirm my payment and close my account. It’s settled. I would like to request to close the account.</p> <p> </p> <p>Thank you.</p> <p> </p>
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Homechoice's replyOfficial
18 Mar 2017, 09:23Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply18 Mar 2017, 09:23
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team