IM
Itumeleng M

1 reviews | Active since Jul 2016

18 Sept 2024, 15:37

Paid up account

I have a paid up account with home choice I have sent emails and emails but still when I login to my profile it shows I need to pay can they update my profile as paid up

0
Replies (5)
Homechoice
Homechoice's reply18 Sept 2024, 15:39
Official
Hi Itumeleng,

 Thank you for taking the time to reach out to us with your concerns. 

This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
 
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
 
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
 
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
 
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.

Kind Regards.
Homechoic
IM
Itumeleng M's update19 Sept 2024, 14:47
Reviewer Update
*** that is where I was told my account is but still my profile still the same
IM
Itumeleng M's update20 Sept 2024, 16:24
Reviewer Update
Please update my account as paid up or than check on ur system what I need to pay again
Homechoice
Homechoice's reply21 Sept 2024, 10:33
Official
Hi Itumeleng,

Thank you for your message.

Please check your emails in order for us to further assist with your complaint.

Regards
Homechoice
IM
Itumeleng M's update21 Sept 2024, 10:48
Reviewer Update
I haven't received any email from homechoice