Paid R5443.00 cash and received bad service.

Dear HelloPeter,<br> <br> In August I ordered 7 blankets from Homechoice for my uMabo and they costed me R5443.00.<br> <br> I received an sms from Homechoice alerting me that RTT will be delivering my blankets on 29 September 2015. 2 big boxes were delivered yesterday and when I opened them, there were only 6 blankets inside. When I asked the messager he said I should call the officers and he left. I called the RTT offices and they told me that Homechoice only gave them 6 blankets for me. I then called Homechoice and the first 2 agents hanged up on me before I could even finish telling them my query. The 3rd agent then listened to me and told me that a different company will deliver my 7th blanket some other day. When I explained to her that I had to take a days leave in order to receive these blankets because there's normally no one at home during the day, she was less interested to assist.<br> <br> I then requested to speak to the manager and the agent kept asking me to explain why I want to speak to the manager. I started raising my voice due to my frustration and the fact that I was calling from my cell phone. She kept me on hold until I hanged up. As I write to you, I don't know where the blanket is.