SS
SE S

1 reviews | Active since Apr 2013

26 Apr 2023, 11:13

Paid account not resolved

I paid the very small amount that I still owed them only to be told a couple of months later that I never paid the "interest". I told them they never mentioned this when I paid & said I wasn't going to pay. They handed the matter over to attorneys & after a long period decided to pay the once again small amount to get them off my back. This was done on 3 March 2022. To this day they have not done anything to correct this, they keep sending me to all their attorneys over & over requesting payment. In this month of April 2024 the same attorneys that I paid the said amount to contacted me, I sent them all inf o which they forwarded to Home Choice. Home Chooice told them they will get back to them but then sent the matter on to the next attorneys - pathetic. This is regardless of phone calls, emails & proof of payment sent I just keep getting bounced around with no finalization. Very poor and bad service

0
Replies (1)
Homechoice
Homechoice's reply26 Apr 2023, 11:22
Official
Hi Susan.

Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice