FM
Fortune M
1 reviews | Active since Apr 2026
09 Apr 2026, 14:32
Package never received
I ordered bedding with HomeChoice never received the package but received an sms saying the package was delivered soo now I'm expecting to pay for goods I never received I tried emailing but no respond
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
09 Apr 2026, 15:05Hi Fortune,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Best regards,
Homechoice's reply09 Apr 2026, 15:05
Official
Hi Fortune,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Best regards,
FM
Fortune M's updateReviewer Update
09 Apr 2026, 15:28My ID no. Is *** 083 I returned the parcel 2 weeks back because I didn't want it anymore then today I got and sms saying it has been delivered the order no.***
FM
Fortune M's update09 Apr 2026, 15:28
Reviewer Update
My ID no. Is *** 083 I returned the parcel 2 weeks back because I didn't want it anymore then today I got and sms saying it has been delivered the order no.***
Homechoice's replyOfficial
10 Apr 2026, 13:45Hi,
Please can you check your email's as we have provided you with feedback.
Kind regards,
The Customer Support Team
Please can you check your email's as we have provided you with feedback.
Kind regards,
The Customer Support Team
Best regards,
Homechoice's reply10 Apr 2026, 13:45
Official
Hi,
Please can you check your email's as we have provided you with feedback.
Kind regards,
The Customer Support Team
Please can you check your email's as we have provided you with feedback.
Kind regards,
The Customer Support Team
Best regards,