LM
Lebohang M
1 reviews | Active since Apr 2019
03 Apr 2019, 16:42
Overcharged and rude consultants.
I recently settled my home choice account and I realised that I was overcharged. I received my order in January 2018 and only started paying in February 2018. My settlement letter only reflects payments made from September 2018 to March 2019. I've got receipts that prove that I was paying the account from February 2018. What makes me mad is that when I re-calculate all the payments I've made with interests and monthly service fees deducted it shows that I was overcharged. When I asked one of their consultants why I was overcharged he clearly asked what else do I want because I've settled my account, I'm never ever going to buy anything from home choice dey are just a bunch of ****s.
Helpful (0)
Replies (3)0
Replies (3)Homechoice's replyOfficial
03 Apr 2019, 16:44Hi Lebohang.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice's reply03 Apr 2019, 16:44
Official
Hi Lebohang.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice's replyOfficial
04 Apr 2019, 13:45Hi Lebohang.
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
Homechoice's reply04 Apr 2019, 13:45
Official
Hi Lebohang.
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
Homechoice's replyOfficial
05 Apr 2019, 11:30Hi Lebohang.
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
Homechoice's reply05 Apr 2019, 11:30
Official
Hi Lebohang.
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
We’ve tried to call you a few times but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you.
Looking forward to hearing from you,
Lee-Ann
