1 reviews | Active since Dec 2015
Outstanding gift - Account ***
<p>I ordered pots last year, the Athos range and I had called in to let you guys know that I didn't get free roaster pan. Til this day I am still waiting for it.</p> <p>Please follow this up because it's really unprofessional. I get calls about placing orders but the faith is lost. Please look into this.</p> <p>Thank you</p> <p> </p> <p>What i wrote above is the email i sent and have still not recieved any feedback. I want a response ASAP. </p>
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team