PM
Patience M
1 reviews | Active since Jul 2011
06 Sept 2015, 16:32
Out of Stock!!!!!!
On 26th of August 2015 , i logged on to the homechoice website to purchase a Oakland Coffee Table - Coffee + End Tables- None- Brown and paid cash R1089.00. The coffee table + End tables were on Sale. Homechoice delivered the only the coffee table .The End tables were never delivered .The following day , i then called the call center to find out why I only received the Oakland Coffee Table and not the End tables , the rude lady said ,\if you purchase from our website
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
14 Sept 2015, 15:42Hello pat263,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply14 Sept 2015, 15:42
Official
Hello pat263,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team