SM
Sisa M
1 reviews | Active since Aug 2012
06 Jun 2017, 13:12
ORDER TAKING TIME
<p>I order bedding from Homechoice on the 24th of May and when i called them to check on my order one of their agents rudely told me that she does not see anything about my order on their system. What kind of a joke is this? </p>
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Homechoice's replyOfficial
07 Jun 2017, 08:13Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Best regards,
Homechoice's reply07 Jun 2017, 08:13
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Best regards,