NM
Nyasha M
1 reviews | Active since Jul 2016
27 Jul 2016, 13:17
Order not received
<p>Hi i spoke to Zizile on the 26/7/2016 about my order which i havent received. She promised to call me back on the very same day.I havent received the call up until now.</p>
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Homechoice's replyOfficial
27 Jul 2016, 14:49Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply27 Jul 2016, 14:49
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team